Trash - Missed Pick-up Form

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Please complete the online form below to submit your complaint.

Carts must have been placed outside the night before curbside pick-up is scheduled. Trucks will not return to a completed route for a missed pick-up if the cart was not at the curb on time. To keep the rates affordable, all trucks are equipped with cameras and footage is obtained before a missed pick up is rescheduled.
To submit a request for a replacement cart or to report a missed pickup, visit Requests are routed directly to Waste Management.
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